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Application Support Specialist

  • Locatie:

    Vlaams-Brabant

  • Sector:

    Business Intelligence 2011

  • Type vacature:

    Vast dienstverband

  • Contact email:

    dvos@visservanbaars.be

  • Referentie:

    26556

  • Gepubliceerd:

    1 jaar geleden

  • Verloopdatum:

    2019-10-30

  • Startdate:

    May 14 2019

  • Consultant:

    #

Organisation
Our client is active in the B2B Real Estate sector and holds offices worldwide. From the Americas to Australia, from Asia to Africa: they hold market shares on all these continents. The company manages their EMEA region from their Brussels office. The organisation is relatively flat and there are no fixed teams or many dedicated managers. Everyone hired by this company, is hired because of their sense of responsibility. Also, with no fixed desk, you can sit everywhere you feel like. It is up to you to assess what is your plan for the day and with whom you have to sit down to get things done. The work you deliver at the end is most important and determines how the company assesses you. The standards are high, but in return they try to give back in the form of a breakfast every day, also by offering a flexible work environment, and by giving a up to standard salary package.

The job
As an Application Support Specialist you will have quite a prominent position within the company. You will act like the liaison between IT and different business stakeholders (nationally/internationally). You as a business person will gather many requirements from different stakeholders in order to get insight into their use of business applications. The focus is to see how they use the applications, for what purposes and if the applications are used to their full potential. These applications can vary from standard business applications (max 15-20%), but mostly you will support stakeholders in using Yardi (ERP) and Knowledge Management System. Within this company you will find one of the highest Yardi experts in EU that will personally guide, coach and train you in using the software. Next to all this, this position will enable you to talk to many different stakeholders which will provide you with valuable insights that can be used by the EMEA office to get to know other countries better. This enables you to make a significant impact within the organisation!

Who are you?
Our client is looking for somebody with at least bachelor level (preferably business studies) with at least 2 to 3 years work experience. You speak English fluently (Dutch/French is a plus). Our client requires a person that is proactive, mature, trustworthy, empathic, patient, eager to learn, open minded, critical and helpful. Moreover, you need to be able to ask the right questions to be able to get to the core of the challenge/problem. Furthermore, you have a strong affinity with IT and wish to develop yourself more into this matter. Also, you are someone who is able to build bridges between different departments and you have a flexible mindset to coope with sudden changes that may occur at any moment of the day. Travel is up to 25% on a monthly basis (e.g. Düsseldorf, Prague, Paris, and more).